A cloud-based CRM is a CRM system hosted in the cloud, which allows for accessing data from anywhere (any place & any device with internet access). Also, colleagues irrespective of department (or from any business unit) can work with the same data simultaneously. Cloud CRM software enables you to work remotely with high efficiency, which is especially important during the COVID-19 pandemic.
This report contains market size and forecasts of Cloud-based CRM Systems in Global, including the following market information:
Global Cloud-based CRM Systems Market Revenue, 2017-2022, 2023-2028, ($ millions)
Global top five companies in 2021 (%)
The global Cloud-based CRM Systems market was valued at million in 2021 and is projected to reach US$ million by 2028, at a CAGR of % during the forecast period 2022-2028.
The U.S. Market is Estimated at $ Million in 2021, While China is Forecast to Reach $ Million by 2028.
SaaS/Public Cloud-based Segment to Reach $ Million by 2028, with a % CAGR in next six years.
The global key manufacturers of Cloud-based CRM Systems include Salesforce, HubSpot, Zoho Corporation, Copper CRM, Inc., amoCRM (1C Company), Freshworks, Creatio, Teamgate, Ltd and Really Simple Systems, etc. In 2021, the global top five players have a share approximately % in terms of revenue.
MARKET MONITOR GLOBAL, INC (MMG) has surveyed the Cloud-based CRM Systems companies, and industry experts on this industry, involving the revenue, demand, product type, recent developments and plans, industry trends, drivers, challenges, obstacles, and potential risks.
Total Market by Segment:
Global Cloud-based CRM Systems Market, by Type, 2017-2022, 2023-2028 ($ millions)
Global Cloud-based CRM Systems Market Segment Percentages, by Type, 2021 (%)
SaaS/Public Cloud-based
PaaS/Private Cloud-based
Global Cloud-based CRM Systems Market, by Application, 2017-2022, 2023-2028 ($ millions)
Global Cloud-based CRM Systems Market Segment Percentages, by Application, 2021 (%)
SMEs
Large Enterprises
Global Cloud-based CRM Systems Market, By Region and Country, 2017-2022, 2023-2028 ($ Millions)
Global Cloud-based CRM Systems Market Segment Percentages, By Region and Country, 2021 (%)
North America
US
Canada
Mexico
Europe
Germany
France
U.K.
Italy
Russia
Nordic Countries
Benelux
Rest of Europe
Asia
China
Japan
South Korea
Southeast Asia
India
Rest of Asia
South America
Brazil
Argentina
Rest of South America
Middle East & Africa
Turkey
Israel
Saudi Arabia
UAE
Rest of Middle East & Africa
Competitor Analysis
The report also provides analysis of leading market participants including:
Key companies Cloud-based CRM Systems revenues in global market, 2017-2022 (estimated), ($ millions)
Key companies Cloud-based CRM Systems revenues share in global market, 2021 (%)
Further, the report presents profiles of competitors in the market, key players include:
Salesforce
HubSpot
Zoho Corporation
Copper CRM, Inc.
amoCRM (1C Company)
Freshworks
Creatio
Teamgate, Ltd
Really Simple Systems
Agile CRM
YetiForce Sp. z o.o.
SutiSoft
InStream.io
Vtiger
Bitrix24
SeoSamba
Breezz
RepairShopr
Yonyx
Wakeupsales