1 Introduction to Research & Analysis Reports
    1.1 Service Desk Solutions Market Definition
    1.2 Market Segments
        1.2.1 Market by Type
        1.2.2 Market by Application
    1.3 Global Service Desk Solutions Market Overview
    1.4 Features & Benefits of This Report
    1.5 Methodology & Sources of Information
        1.5.1 Research Methodology
        1.5.2 Research Process
        1.5.3 Base Year
        1.5.4 Report Assumptions & Caveats
2 Global Service Desk Solutions Overall Market Size
    2.1 Global Service Desk Solutions Market Size: 2021 VS 2027
    2.2 Global Service Desk Solutions Market Size, Prospects & Forecasts: 2016-2027
    2.3 Key Market Trends, Opportunity, Drivers and Restraints
        2.3.1 Market Opportunities & Trends
        2.3.2 Market Drivers
        2.3.3 Market Restraints
3 Company Landscape
    3.1 Top Service Desk Solutions Players in Global Market
    3.2 Top Global Service Desk Solutions Companies Ranked by Revenue
    3.3 Global Service Desk Solutions Revenue by Companies
    3.4 Top 3 and Top 5 Service Desk Solutions Companies in Global Market, by Revenue in 2020
    3.5 Global Companies Service Desk Solutions Product Type
    3.6 Tier 1, Tier 2 and Tier 3 Service Desk Solutions Players in Global Market
        3.6.1 List of Global Tier 1 Service Desk Solutions Companies
        3.6.2 List of Global Tier 2 and Tier 3 Service Desk Solutions Companies
4 Market Sights by Product
    4.1 Overview
        4.1.1 By Type - Global Service Desk Solutions Market Size Markets, 2021 & 2027
        4.1.2 Cloud based
        4.1.3 On Premise
    4.2 By Type - Global Service Desk Solutions Revenue & Forecasts
        4.2.1 By Type - Global Service Desk Solutions Revenue, 2016-2021
        4.2.2 By Type - Global Service Desk Solutions Revenue, 2022-2027
        4.2.3 By Type - Global Service Desk Solutions Revenue Market Share, 2016-2027
5 Sights by Application
    5.1 Overview
        5.1.1 By Application - Global Service Desk Solutions Market Size, 2021 & 2027
        5.1.2 SMBs
        5.1.3 Large Enterprises
    5.2 By Application - Global Service Desk Solutions Revenue & Forecasts
        5.2.1 By Application - Global Service Desk Solutions Revenue, 2016-2021
        5.2.2 By Application - Global Service Desk Solutions Revenue, 2022-2027
        5.2.3 By Application - Global Service Desk Solutions Revenue Market Share, 2016-2027
6 Sights by Region
    6.1 By Region - Global Service Desk Solutions Market Size, 2021 & 2027
    6.2 By Region - Global Service Desk Solutions Revenue & Forecasts
        6.2.1 By Region - Global Service Desk Solutions Revenue, 2016-2021
        6.2.2 By Region - Global Service Desk Solutions Revenue, 2022-2027
        6.2.3 By Region - Global Service Desk Solutions Revenue Market Share, 2016-2027
    6.3 North America
        6.3.1 By Country - North America Service Desk Solutions Revenue, 2016-2027
        6.3.2 US Service Desk Solutions Market Size, 2016-2027
        6.3.3 Canada Service Desk Solutions Market Size, 2016-2027
        6.3.4 Mexico Service Desk Solutions Market Size, 2016-2027
    6.4 Europe
        6.4.1 By Country - Europe Service Desk Solutions Revenue, 2016-2027
        6.4.2 Germany Service Desk Solutions Market Size, 2016-2027
        6.4.3 France Service Desk Solutions Market Size, 2016-2027
        6.4.4 U.K. Service Desk Solutions Market Size, 2016-2027
        6.4.5 Italy Service Desk Solutions Market Size, 2016-2027
        6.4.6 Russia Service Desk Solutions Market Size, 2016-2027
        6.4.7 Nordic Countries Service Desk Solutions Market Size, 2016-2027
        6.4.8 Benelux Service Desk Solutions Market Size, 2016-2027
    6.5 Asia
        6.5.1 By Region - Asia Service Desk Solutions Revenue, 2016-2027
        6.5.2 China Service Desk Solutions Market Size, 2016-2027
        6.5.3 Japan Service Desk Solutions Market Size, 2016-2027
        6.5.4 South Korea Service Desk Solutions Market Size, 2016-2027
        6.5.5 Southeast Asia Service Desk Solutions Market Size, 2016-2027
        6.5.6 India Service Desk Solutions Market Size, 2016-2027
    6.6 South America
        6.6.1 By Country - South America Service Desk Solutions Revenue, 2016-2027
        6.6.2 Brazil Service Desk Solutions Market Size, 2016-2027
        6.6.3 Argentina Service Desk Solutions Market Size, 2016-2027
    6.7 Middle East & Africa
        6.7.1 By Country - Middle East & Africa Service Desk Solutions Revenue, 2016-2027
        6.7.2 Turkey Service Desk Solutions Market Size, 2016-2027
        6.7.3 Israel Service Desk Solutions Market Size, 2016-2027
        6.7.4 Saudi Arabia Service Desk Solutions Market Size, 2016-2027
        6.7.5 UAE Service Desk Solutions Market Size, 2016-2027
7 Players Profiles
    7.1 Samanage
        7.1.1 Samanage Corporate Summary
        7.1.2 Samanage Business Overview
        7.1.3 Samanage Service Desk Solutions Major Product Offerings
        7.1.4 Samanage Service Desk Solutions Revenue in Global (2016-2021)
        7.1.5 Samanage Key News
    7.2 Freshservice
        7.2.1 Freshservice Corporate Summary
        7.2.2 Freshservice Business Overview
        7.2.3 Freshservice Service Desk Solutions Major Product Offerings
        7.2.4 Freshservice Service Desk Solutions Revenue in Global (2016-2021)
        7.2.5 Freshservice Key News
    7.3 ManageEngine ServiceDesk
        7.3.1 ManageEngine ServiceDesk Corporate Summary
        7.3.2 ManageEngine ServiceDesk Business Overview
        7.3.3 ManageEngine ServiceDesk Service Desk Solutions Major Product Offerings
        7.3.4 ManageEngine ServiceDesk Service Desk Solutions Revenue in Global (2016-2021)
        7.3.5 ManageEngine ServiceDesk Key News
    7.4 JIRA Service Desk
        7.4.1 JIRA Service Desk Corporate Summary
        7.4.2 JIRA Service Desk Business Overview
        7.4.3 JIRA Service Desk Service Desk Solutions Major Product Offerings
        7.4.4 JIRA Service Desk Service Desk Solutions Revenue in Global (2016-2021)
        7.4.5 JIRA Service Desk Key News
    7.5 Zendesk
        7.5.1 Zendesk Corporate Summary
        7.5.2 Zendesk Business Overview
        7.5.3 Zendesk Service Desk Solutions Major Product Offerings
        7.5.4 Zendesk Service Desk Solutions Revenue in Global (2016-2021)
        7.5.5 Zendesk Key News
    7.6 Track-It!
        7.6.1 Track-It! Corporate Summary
        7.6.2 Track-It! Business Overview
        7.6.3 Track-It! Service Desk Solutions Major Product Offerings
        7.6.4 Track-It! Service Desk Solutions Revenue in Global (2016-2021)
        7.6.5 Track-It! Key News
    7.7 BMC Remedy 9
        7.7.1 BMC Remedy 9 Corporate Summary
        7.7.2 BMC Remedy 9 Business Overview
        7.7.3 BMC Remedy 9 Service Desk Solutions Major Product Offerings
        7.4.4 BMC Remedy 9 Service Desk Solutions Revenue in Global (2016-2021)
        7.7.5 BMC Remedy 9 Key News
    7.8 Cherwell IT Service Management
        7.8.1 Cherwell IT Service Management Corporate Summary
        7.8.2 Cherwell IT Service Management Business Overview
        7.8.3 Cherwell IT Service Management Service Desk Solutions Major Product Offerings
        7.8.4 Cherwell IT Service Management Service Desk Solutions Revenue in Global (2016-2021)
        7.8.5 Cherwell IT Service Management Key News
    7.9 Agiloft
        7.9.1 Agiloft Corporate Summary
        7.9.2 Agiloft Business Overview
        7.9.3 Agiloft Service Desk Solutions Major Product Offerings
        7.9.4 Agiloft Service Desk Solutions Revenue in Global (2016-2021)
        7.9.5 Agiloft Key News
    7.10 Re:Desk
        7.10.1 Re:Desk Corporate Summary
        7.10.2 Re:Desk Business Overview
        7.10.3 Re:Desk Service Desk Solutions Major Product Offerings
        7.10.4 Re:Desk Service Desk Solutions Revenue in Global (2016-2021)
        7.10.5 Re:Desk Key News
    7.11 ServiceNow
        7.11.1 ServiceNow Corporate Summary
        7.11.2 ServiceNow Business Overview
        7.11.3 ServiceNow Service Desk Solutions Major Product Offerings
        7.11.4 ServiceNow Service Desk Solutions Revenue in Global (2016-2021)
        7.11.5 ServiceNow Key News
    7.12 GoToAssist
        7.12.1 GoToAssist Corporate Summary
        7.12.2 GoToAssist Business Overview
        7.12.3 GoToAssist Service Desk Solutions Major Product Offerings
        7.12.4 GoToAssist Service Desk Solutions Revenue in Global (2016-2021)
        7.12.5 GoToAssist Key News
    7.13 Spiceworks
        7.13.1 Spiceworks Corporate Summary
        7.13.2 Spiceworks Business Overview
        7.13.3 Spiceworks Service Desk Solutions Major Product Offerings
        7.13.4 Spiceworks Service Desk Solutions Revenue in Global (2016-2021)
        7.13.5 Spiceworks Key News
    7.14 EasyVista
        7.14.1 EasyVista Corporate Summary
        7.14.2 EasyVista Business Overview
        7.14.3 EasyVista Service Desk Solutions Major Product Offerings
        7.14.4 EasyVista Service Desk Solutions Revenue in Global (2016-2021)
        7.14.5 EasyVista Key News
    7.15 Wolken
        7.15.1 Wolken Corporate Summary
        7.15.2 Wolken Business Overview
        7.15.3 Wolken Service Desk Solutions Major Product Offerings
        7.15.4 Wolken Service Desk Solutions Revenue in Global (2016-2021)
        7.15.5 Wolken Key News
8 Conclusion
9 Appendix
    9.1 Note
    9.2 Examples of Clients
    9.3 Disclaimer